Privacy Policy

Last Updated: November 4, 2025

Introduction

Complete Dream Remodeling LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, maintain, protect, and disclose information from visitors and customers who use our website completedreamremodeling.com (the "Website") or engage our construction and remodeling services (collectively, the "Services").

By using our Website or Services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We collect several types of information to provide and improve our Services:

Personal Information You Provide:

  • Name, phone number, and email address
  • Home address and property location
  • Project details and specifications
  • Payment information (processed securely through third-party payment processors)
  • Photos of your property (when you submit them for estimates)
  • Communication records (emails, calls, text messages)

Information Collected Automatically:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on our Website
  • Referring website addresses
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

  • Provide estimates, quotes, and project proposals
  • Schedule consultations and site visits
  • Communicate about your project status and updates
  • Process payments and maintain billing records
  • Send administrative information and service updates
  • Respond to your inquiries and provide customer support
  • Improve our Website and Services
  • Comply with legal obligations and licensing requirements
  • Maintain records as required by state and local regulations

How We Share Your Information

We do not sell your personal information to third parties. We may share your information with:

Service Providers and Contractors:

  • Licensed subcontractors working on your project
  • Suppliers and vendors for materials and equipment
  • Payment processors and financial institutions
  • Insurance providers as required

Legal Requirements:

  • When required by law, court order, or government regulation
  • To protect our rights, property, or safety
  • In connection with permit applications and building inspections
  • For warranty and liability documentation

Business Transfers:

  • In the event of a merger, acquisition, or sale of assets

Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes described in this Privacy Policy
  • Comply with legal and regulatory requirements (typically 7 years for business records)
  • Resolve disputes and enforce our agreements
  • Maintain warranty and liability records

How We Protect Your Information

We implement reasonable security measures to protect your personal information, including:

  • Secure storage of physical and electronic records
  • Password-protected systems and encrypted communications
  • Restricted access to personal information on a need-to-know basis

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal retention requirements)
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Do Not Sell: California residents can opt out of the sale of personal information (we do not sell personal information)

To exercise these rights, please contact us using the information below.

Cookies and Tracking Technologies

Our Website uses cookies to improve your browsing experience. Cookies are small files stored on your device that help us:

  • Remember your preferences
  • Analyze website traffic and usage patterns
  • Improve website functionality

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Website.

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our Website and updating the "Last Updated" date. Your continued use of our Services after changes are posted constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Complete Dream Remodeling

5217 Colfax Place

Oklahoma City, OK 73112

This Privacy Policy complies with applicable federal, state, and local privacy laws, including the California Consumer Privacy Act (CCPA) and other state privacy regulations.